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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammie Davis

September 30, 2024

5  out of  5
rating by Tammie Davis
"A few months ago there was a glitch in my automated payment account. I called State Farm and spoke with "Ana". Ana immediately recognized the cause. She was very knowledgeable in finding, fixing and taking care of the issue. Ana continued to follow up until the issue was completely resolved."
We responded:
"Thanks Tammie, we appreciate the feedback. The simple things are only simple when you have experience handling them! Ana does a great job and is a great problem solver and she understands that payments and billing are important things when it comes down to managing your insurance. "
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Eddie Soucie

August 28, 2024

5  out of  5
rating by Eddie Soucie
"I worked closely with Jake Nelson as we were needing a new insurance binder for a house we purchased. He was on top of everything and made the entire process very easy. He even helped us bundle in our auto so we saved some money. Highly recommend!"
We responded:
"Thanks Eddie... Jake said he appreciates the partnership and the review. Bundling your home and auto is the best way to save money and I'm glad to hear that Jake made a challenging process easy for you. "
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Rebecca

July 5, 2024

5  out of  5
rating by Rebecca
"I am relocating from another state and had some confusion concerning what coverage I needed. Jacob Nelson gave above and beyond excellent service!!!!! Jacob completed research and made phone calls on my behalf to be clear on what coverage I needed. Wish I could give higher than 5 stars"
We responded:
"Thanks Rebecca, I've been in your shoes 5 times ... moving state to state can be difficult. Greg Carlson State Farm agency takes price in customizing your coverage to what you had and also giving you recommendations on what you can expect in any of the states that write business in, like NH or VT. Hope you have settled i! "
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Owl Duggan

May 31, 2024

5  out of  5
rating by Owl Duggan
"I appreciate being able to walk in and talk to Greg and Heather. They offer quality and reasonable prices, and a personal touch that is outstanding."
We responded:
"Thanks for your feedback, we like to walk our customers through the process. The insurance industry is trying to program people that self-sufficiency and an application is the one and only way to go, we strongly disagree with this. Give the customers the tools, education and also give them advice and supporting information, AND also a kind empathetic customer service that stills gives you a local presence and ability to call the agent on his cell phone. Nobody does this better than State Farm Agents! That's why we are 100 plus years strong and number 1. "
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Jessica Spadjinske

March 2, 2024

5  out of  5
rating by Jessica Spadjinske
"Love this insurance company they are very helpful and very understanding"
We responded:
"Thanks Jessica… in a very difficult rate and inflationary environment we have doubled down on our service to help customers maximize their discounts and get the most out of their coverage. "
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Matt Zabko

February 29, 2024

5  out of  5
rating by Matt Zabko
"I had an outstanding experience with Greg Carlson’s State Farm insurance office, and I can’t recommend them highly enough! Christina went above and beyond to assist me, providing personalized attention and expert advice. Her professionalism and willingness to accommodate my needs truly impressed me. If you’re looking for exceptional service and a dedicated team, look no further than Greg Carlson’s State Farm office, with special thanks to Christina for her outstanding support! You guys rock!!"
We responded:
"Thanks Matt.. I can rely on Christina with just about everything when it comes to knowledge and service of our auto, home and life products. Her character, interpersonal skills, and integrity are something that you can't duplicate. Thank you for your kind note... I truly appreciate that and I will share this with her and I will be sure to shower her with my appreciation and yours. "
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Norman Bernier

January 24, 2024

5  out of  5
rating by Norman Bernier
"Have been with State Farm for 40 years , Today I called and needed some information and Greg and Christina were on top of their game , got my questions answered and the info I needed. Atta Boy and a Atta Girl!"
We responded:
"Thank you Mr. Bernier! Wow 40 years... that's saying something. That's about the same amount of time that Christina and I have been working with State Farm combined! We will continue to strive to handle your auto, home and any billing questions in a timely and accurate manner. Warm Regards, Greg Carlson "
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Amy Neary

October 12, 2023

5  out of  5
rating by Amy Neary
"I can’t say enough good things about Greg. He worked with me on setting up insurance on my fathers house while my father was dealing with medical issues and in and out of the hospital. He handled the situation with absolute kindness, professionalism and respect. He really took the time to patiently go through everything with me as it was my 1st time setting up home owners insurance. He answered all of my questions and made it a smooth process which was very helpful given this was a difficult time for my family. My family and I have been so thankful for his help. I highly recommend working with Greg to anyone."
We responded:
"Hi Amy, As in life, you can expect to run into adversity and you can usually depend on family to help you when those times come around. Your father would be extremely proud of you and how you handled the situation, and being a father myself I wanted to make sure I was looking out for you. You and I were a great team, and that took a lot of trust and good communication to get your situation all figured out. No doubt in my mind, you are successful in your work! "
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Steve B

August 3, 2023

5  out of  5
rating by Steve B
"I have been with State Farm since 2018. I was with a previous auto insurance company for the good part of my driving life. I switched to State Farm on my auto insurance because the company I was with after 20 plus years kept raising my rates. When I bought a home in 2017, I went with a local agent in town but in 2018, they were going to drop me because of the age of my house and they wanted me to rip out all the plastered walls and replace with sheet rock walls. I knew Greg from church and he asked me to come and see him. The bundled rates of my auto and home were less than the company I was with for a long time and less than the recent home insurer too. Being a family business, everyone is great to talk to and Greg not only talks business but spends time talking non-business stuff too. Five stars is too low...I give them ten."
We responded:
" This review is a testament to one of my favorite quotes and philosophies when working with people and their insurance: “People don’t care how much you know, until they know how much you care.” – Theodore Roosevelt. Whether it's an older home or car or a brand new home or car, we customize your quote to your need and never sacrifice coverage. We love helping out our Church family and also the greater Keene and Monadnock region with our products and services. I love this review Steve, it was timely because I know a lot of other insurance companies here locally have very limited in office service, we have been here and present in the office and will continue to provide the level of service that customers are in desperate need of. The customers matter to us, so we make it happen, it's not easy but we make it work through grit and perseverance. "
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Neil Rodgers

July 6, 2023

5  out of  5
rating by Neil Rodgers
"Been with Greg and his team at State Farm for a couple years now and the service is outstanding. Someone is always willing to help and answer questions. Recently had an issue with windshield replacement at a local business and Greg jumped in right away to work through it and and make sure everything was taken care of correctly. Strongly recommend calling them about any insurance needs."
We responded:
"This reminds me of a quote that I've heard, "The true measure of someone's character is them doing the right thing when no one is observing or looking". I'm glad you trust us to help you Neil, the promise of helping someone and doing the right thing after the claim should be second nature in the insurance industry. I find that we are striking that right balance and we keep working to get better each and every day. "
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charles galford

May 25, 2023

5  out of  5
rating by charles galford
"Greg carlsons office is by far the the best in the area! They are all amazing there! I personally work with Anastasia, no offense to anyone there but she is by far the best. She will go out of her way to make things easier on you and if there's a way to keep your costs down she can and will find it. She is vary on top of everything! She amazing at everything she dose there, quotes, filing claims, service, you name it. Couldn't ask for a better agent! A VARY big thank you to her and the rest of the staff there! For all your insurance needs contact Anastasia (Ana) at Greg Carlson office in keene nh."
We responded:
"Thank you Charles...Ana is determined to get the best price for each and every customer without sacrificing coverage. Your feedback totally hit the mark, thanks for taking the time to let us know how we are doing. "
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Leanne Scott

May 25, 2023

5  out of  5
rating by Leanne Scott
"Great experience. I was given the time and attention needed to go over everything and got exactly what I needed at a great price."
We responded:
"Thank you Leanne! It was a pleasure working with you. Let us know if there is anything else you need. We are here to help! Greg"
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Connie Littlefield

February 14, 2023

5  out of  5
rating by Connie Littlefield
"I am so impressed with the staff at the Greg Carlson Keene office of State Farm Insurance. I was a long time subscriber to another well known national insurance company. When I called for information about State Farm coverage for a college student, Angela Mollomo was more than efficient and recommended a quality plan at a very reasonable price. Surprisingly, the quote I received would save me a considerable amount and I decided to also make the switch. Then after just five weeks as a new client, I had to file a claim. Christina Kingsbury made it as simple as possible and provided all of the necessary information and links. Christina called me a week later to follow up, make sure everything was ok, and to answer any questions or concerns I might have. Great price, excellent coverage, and fabulous customer service -- what more could one expect? If you are considering making a switch, do it! This insurance agency gets my highest recommendation!"
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Allison Millar

February 8, 2023

5  out of  5
rating by Allison Millar
"I own 2 businesses and I reached out to Ben at State Farm to determine if he could provide a better quote on Business Owners Policies, as he was highly recommended by Ana at State Farm, who set me up with an exceptional auto insurance policy. Ben was very thorough; we communicated back and forth multiple times to gather all the information he needed. It ended up that it did not make sense for me to make the switch and I appreciate that not only was Ben fully transparent in this regard, he also suggested ways to improve upon the current policies that I had elsewhere. I highly recommend reaching out to Ben, and State Farm, in general."
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Adam Cellemme

February 8, 2023

5  out of  5
rating by Adam Cellemme
"The margins can be slim for small businesses. Like other folks, I was happy with the 2 policies that got our venture off the ground. After being in operation for 8 months and meeting Ben W., we were able to significantly reduce our annual cost by transitioning to State Farm while keeping coverage limits the same. On top of that, Ben is efficient and a pleasure to work with. Thank you!"
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Todd Faulkner

February 8, 2023

5  out of  5
rating by Todd Faulkner
"Ben W. is absolutely great to work with and has helped me transitioning over to State Farm from a different insurance company. He is professional, knowledgeable and quick to respond. He has saved me a lot of money while providing my company with better insurance. I would highly recommend Ben and look forward to working with him in the future."
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Jenna Cairns

January 26, 2023

5  out of  5
rating by Jenna Cairns
"Ben W. Is a pleasure to work with and found me incredible savings on my auto insurance. Extremely happy to have a direct agent and paying way less!!"
We responded:
"Thanks for sending some love from the North land! We appreciate your business and glad he helped you on your auto insurance! "
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Jason Ferland

December 21, 2022

5  out of  5
rating by Jason Ferland
"Benjamin W was great to work with. I was happy with my insurance at the time of talking with him, I was very hesitant to switch. It really took the great customer service and the numbers to come back the way they did to convince me. In the end my overall experience was exceptional and I got better coverage for less money. I never expected this but was very pleasantly surprised!!!!"
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Christine Perry

December 16, 2022

5  out of  5
rating by Christine Perry
"I asked for quotes from multiple insurance agencies online. All of a sudden my phone blew up with what seemed like a million phone calls. Angela Mollomo (Of Greg Carlson-State Farm Insurance Agency) is the ONLY one that took the initiative to email me a quote, and to my delight it was a huge savings. I called her and within minutes I was insured."
We responded:
"Huge auto savings is what we are seeing from one company to the next. We are a national brand, but we are a family owned and operated State Farm agency. Welcome to the family and tell your friends, when you do you can rest assured that the money you put towards your insurance is invested right back into the local area through the arts, local schools and initiatives that support folks suffering from food and home insecurity. "
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Jennifer Griffey

December 14, 2022

5  out of  5
rating by Jennifer Griffey
"Ben has been amazing to work with....he is responsive, patient and has been flexible accommodating my schedule.....could not recommend Greg Carlson's office..."
We responded:
"Thanks Jennifer.. we are bringing our service and responsiveness to a whole new level here at Greg Carlson State Farm Agency. Whether you want to click, text or call or even walk in... we will get to you. Thanks for your business! "
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Matt Bills

December 12, 2022

5  out of  5
rating by Matt Bills
"Great service and great people. I was able to lower my payments very quick and easy"
We responded:
"Thanks Matt... you are now backed by the largest auto and home insurer in the country, and what do you get with that? You get local people that are adamant about great customer service and our office is think that we need a customer service revolution! We as consumers should expect and demand more from the companies that we deal with; and I promise to strive for better every day. "
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Andrew Parrillo

December 12, 2022

5  out of  5
rating by Andrew Parrillo
"Angela was very informative and helpful when I inquired about her agency's services. She made the conversion of my various policies with another company very easy. I like the comfort of knowing that I can reach an individual who knows my insurance needs."
We responded:
"Thanks Andrew, there are many times that we win someone over just on the fact that we customize their car, home or life insurance to their needs. The price is important, we get that, but your review shows that value also counts. I will let Angela know about your review... she does a great job for all her customers! "
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Dana Price

September 7, 2022

5  out of  5
rating by Dana Price
"Ben W., Greg Carlson State Farm Agent, successfully got my business insurance reworked to give me great coverage at a great price. I was impressed with his dedication and effort!"
We responded:
"Thanks Dana.. we are happy to hear about your personalized price plan was a great premium and not sacrificing coverage when it comes to your business insurance! We all know how important it is to have that coverage when your self employed, we get it here.. I'm a small business owner as well!"
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Edward Sheldon

August 24, 2022

5  out of  5
rating by Edward Sheldon
"Worked with Ben on my homeowners and car insurance and couldn't have been a better experience. Really listened to what I needed and where my concerns were, made solid recommendations, and was able to cut my car insurance by nearly half. Definitely worth a phone call."
We responded:
"Hi Edward, when you bundle the car and home insurance with State Farm, you get those types of savings. Ben does a great job of providing a first class customer experience where he customizes your insurance to what your needs are. Thanks for giving us a review and please let your friends and family know!"
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Harold Farrington

August 22, 2022

5  out of  5
rating by Harold Farrington
"Our experience with Greg was great. He is professional and friendly, not to mention the tremendous savings that he was able to provide for us."
We responded:
"Thanks Harold , your auto and home bundle was awesome savings! We are honored to have you and your family insured. :)"