State Farm® Insurance Agent Greg Carlson

"I just realized that you are one of my first double reviewers! lol I'm glad we are still getting it done since your last review in 2022. We hope to still be getting it done for you the rest of 2025 and into the future. "

"Thank you Garnet... I cherish our conversations and consider you part of the family. You always bring a smile to my face, and I'm so glad you have gotten to meet my family over the years through work. "

"Thank you Syrina.. with one of the largest State Farm agencies in New Hampshire, we make it a point to not compromise on our commitment to that local good Neighbor service. Over the years we have had to make adjustments here and there, and we appreciate loyal auto customers like yourself giving us feedback. It's helpful for us to get some validation and if we aren't getting it done, we will work on it. "

"Thank you Kathy! No fuss service with a personal touch.. it's not rocket science. Even though we are one of the larger State Farm Agencies in NH, our team is grounded and designed to take care for you like you are part of the family. Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help! "

"Thank you for the review Beth😊. Jake knows our auto policies very well and is great at giving a good quote fast, and customized to your needs. Feel free to contact us if you have any other needs in the future. Have a great rest of your week! "

"Hi Denise, We are glad to know you’re satisfied with the service at our Greg Carlson State Farm office. If you ever have any questions or need assistance, we’re here to help. This review really helps get the word out that we truly take pride in taking care of our policyholders. "

"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto insurance needs."

"I’ll look into this after the Holiday weekend. It can take 5 business days for the home office to process things and longer to show up online. It’s a manual process. UPDATE 07/07/05. Thank you for your patience and we are continuing to work on this. I confirmed with customer that our team member when asked to provide coverage for a deer hit he did provide the appropriate coverage of comprehensive, and my apologies if our team member didn't effectively provide a correction on your language when you mentioned you wanted "collision" with a deer coverage. I reviewed the changes and they are correct, and the processing time is normal especially with a Holiday. When you speak with someone at our office directly that request is submitted at that time, though it goes into a queue for the underwriting service team to “work”. You mentioned in your review that you had other changes as well. If those changes were sent in via the same service request that would delay the cancellation because the notes would interrupt the simple cancellation workflow. The effective date is what matters, and once processed everything would be based on the date you requested the cancellation and the change. I hope this explanation helps and know that State Farm is streamlining this process in 2026. "

"Thanks Mohamed! Prices of insurance can vary, and change from cycle to cycle. It's great to have something you can depend on and that's good customer service and a friendly voice to answer your questions. Thank you again for your car insurance! ~Greg"

"Linda is one of the hardest workers I know. She is extremely reliable, lives her life with integrity and always takes personal responsibility for our customers. She owns and operates a small Farm early in the morning, and then jumps on the phone and takes care of our State Farm customers. Let us know if you need anything else Patty.. thank you so much for the recommendation and mentioning her. She deserved a "PAT" on the back. "

"Thanks for the feedback Jan! Glad to hear about your experience with our Medicare Supplement policy. What makes this product so solid and competitive is the after claim experience, State Farm has a way of showing that caring and compassionate approach and that follow up that is so needed during a claim. Send my well wishes to your Dad. "

"Hi Susan! We do a lot of extra work on our side to make movers feel comfortable with their purchase. I think it's great that I can offer my own personal Jake from State Farm to assist. :) We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"

"Thank you for that Greg.. great name by the way! :) We love to hear that we not only saved you money and that you were treated with the type of respect and kindness that we like to call "THROW BACK" customer service. You are treated like family... so welcome to the family. If you ever have any questions or need assistance, we’re here to help!"

"We appreciate your review and we are honored to keep the promise in one of the most difficult claims scenarios We are delighted to know you had a great experience with our State Farm office. Saving money and great service on auto insurance, what's not to love! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

"You are gracious and thanks for understanding our situation; it was good to listen to your feedback and thank you for listening to me and giving us some grace. "

"Thanks Tammie, we appreciate the feedback. The simple things are only simple when you have experience handling them! Ana does a great job and is a great problem solver and she understands that payments and billing are important things when it comes down to managing your insurance. "

"Thanks Eddie... Jake said he appreciates the partnership and the review. Bundling your home and auto is the best way to save money and I'm glad to hear that Jake made a challenging process easy for you. "

"Thanks Rebecca, I've been in your shoes 5 times ... moving state to state can be difficult. Greg Carlson State Farm agency takes price in customizing your coverage to what you had and also giving you recommendations on what you can expect in any of the states that write business in, like NH or VT. Hope you have settled i! "

"Thanks for your feedback, we like to walk our customers through the process. The insurance industry is trying to program people that self-sufficiency and an application is the one and only way to go, we strongly disagree with this. Give the customers the tools, education and also give them advice and supporting information, AND also a kind empathetic customer service that stills gives you a local presence and ability to call the agent on his cell phone. Nobody does this better than State Farm Agents! That's why we are 100 plus years strong and number 1. "

"Thanks Jessica… in a very difficult rate and inflationary environment we have doubled down on our service to help customers maximize their discounts and get the most out of their coverage. "

"Thanks Matt.. I can rely on Christina with just about everything when it comes to knowledge and service of our auto, home and life products. Her character, interpersonal skills, and integrity are something that you can't duplicate. Thank you for your kind note... I truly appreciate that and I will share this with her and I will be sure to shower her with my appreciation and yours. "

"Thank you Mr. Bernier! Wow 40 years... that's saying something. That's about the same amount of time that Christina and I have been working with State Farm combined! We will continue to strive to handle your auto, home and any billing questions in a timely and accurate manner. Warm Regards, Greg Carlson "